Privacy policy

Last updated: October 26, 2026

This Privacy Policy explains how JENNIFERQ LLC, operating as tavolena (“we,” “us,” or “our”), collects, uses, and discloses personal information when you visit https://tavolena.shop, place an order, or contact us.

JENNIFERQ LLC is responsible for the personal information we process for our store’s business purposes.

Personal Information We Collect

Depending on how you interact with our store, we collect:

  • Contact and delivery information: your name, email address, billing address, shipping address, and telephone number if provided.

  • Order and transaction information: products purchased, order history, payment status, refunds, and delivery details. Payment providers process payment credentials according to their own privacy notices.

  • Account information: login and account details if you create an account.

  • Customer support information: messages, requests, and documents you choose to send us.

  • Device and usage information: IP address, browser type, device information, pages visited, and interactions with our website.

  • Preference information: privacy choices, marketing preferences, and consent records where applicable.

We receive information directly from you, automatically through our website, and from providers supporting payments, delivery, fraud prevention, and other store functions.

How We Use Information

We use personal information to:

  • Process payments, fulfill orders, and manage deliveries, returns, and refunds.

  • Provide customer support and send order-related messages.

  • Maintain customer accounts where available.

  • Secure our store, detect fraud, and investigate misuse.

  • Understand and improve website performance, subject to applicable privacy choices.

  • Send marketing communications where permitted by law and your preferences.

  • Meet legal obligations, maintain business records, and resolve disputes.

Where UK data protection law applies, our legal bases include performing our contract with you, meeting legal obligations, pursuing legitimate interests such as fraud prevention and service improvement where those interests are not overridden by your rights, and obtaining consent where required.

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before you withdrew it.

Shopify and Other Recipients

Our store is hosted on Shopify. Shopify processes personal information to provide and support its commerce services and may process certain information for its own purposes as described in its privacy notices.

Learn more in the Shopify Consumer Privacy Policy.

We disclose information as necessary to payment processors, delivery companies, fulfillment providers, hosting and technical support providers, and professional advisers. If we use analytics or advertising providers, their processing is subject to applicable consent requirements and opt-out rights.

We may also disclose information to comply with lawful requests, protect legal rights, or support a business transfer subject to applicable safeguards.

Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies for functions such as maintaining shopping carts, supporting checkout, and keeping the website secure.

Where optional analytics or advertising technologies are enabled, we obtain consent before using them when required by law. Available cookie controls allow you to manage your preferences. Browser settings may also let you block cookies, although some store functions may be affected.

Certain advertising-related disclosures can qualify as a “sale,” “sharing,” or “targeted advertising” under US state privacy laws even when no money changes hands. Where these activities occur and applicable law provides an opt-out right, you may exercise that right through our available privacy controls or by emailing us. We honor legally recognized opt-out preference signals, including Global Privacy Control, where required.

Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described above. Retention depends on the type of information, ongoing account or support needs, tax and accounting requirements, fraud prevention, and applicable legal claim periods.

We use reasonable technical and organizational safeguards to protect personal information. No electronic system can guarantee absolute security.

International Processing

We are based in the United States. Shopify and other providers may process information in the United States and other countries.

Where UK law requires safeguards for an international transfer, we use an applicable lawful transfer mechanism, such as a recognized adequacy arrangement or approved contractual safeguards. You may contact us for information about the safeguards relevant to your data.

Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

  • Access or obtain a copy of your personal information.

  • Correct inaccurate information.

  • Request deletion.

  • Receive certain information in a portable format.

  • Restrict or object to certain processing.

  • Withdraw consent.

  • Opt out of qualifying sales, sharing, or targeted advertising.

  • Appeal a privacy request decision where applicable.

Email astinabethpcami@outlook.com to submit a request. We may need to verify your identity and, where relevant, an authorized agent’s authority. We respond within applicable legal deadlines and do not unlawfully discriminate against you for exercising your rights.

You can unsubscribe from marketing emails using the unsubscribe link. Essential order and service messages may still be sent.

UK residents may complain to the Information Commissioner’s Office at https://ico.org.uk. Residents elsewhere may contact their relevant data protection authority.

Children’s Privacy

Our store is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information improperly, contact us so we can investigate and take appropriate action.

Changes and Contact

We may update this policy to reflect changes in our practices or legal requirements. We will revise the date above and provide additional notice when required.

Data controller / store operator: JENNIFERQ LLC
Trading name: tavolena
Email: astinabethpcami@outlook.com
Address: 5156 E ESCONDIDO CIR, MESA, AZ 85206, United States